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Return Policy

  • 30 Days Money Back Guarantee:
    Products must be returned within 30 Days of receipt for refund
  • In-Order for us to provide FREE SHIPPING, all returns are subject to a 20% restocking fee
  • If Products Arrived Damaged:
    *Please Contact DBM Support for assistance 1.626.444.8887
    *Refuse shipment if noticed of any external physical damaged
    *Please contact the freight carrier that delivered your shipment within 24 hours of receipt or refuse shipment on the spot. DBM will not be responsible for damage incurred after customer signed for delivered products in good condition
    *Fedex Customer Service: 1.800.463.3339
    *USPS Customer Service: 1.800.275.8777
    *Freight/Trucking: 1.626.444.8887 (DBM Support Team)
  • If it is our mistake: (incorrect item was shipped or damaged item received)
    *We will re-ship the correct item and will provide a prepaid return label at no extra charges
  • Customer is responsible for all return expenses, parcel, packaging  and insurance (in the event of damage during the return). COD, Freight Collect or NO RMA# on returns will be REFUSED. All return items must to be prepaid
  • Items must be in new condition and in the original packaging to qualify for refund (unopened, not assemble or modify in anyway)
  • Please contact DBM Support for an RMA# (Return Authorization Number)

Warranty:

  • 90 Days Parts Warranty. Unless Specified